Terms and Conditions
GTC
General Terms and Conditions
- Introduction
These General Terms and Conditions (hereinafter "GTC") of LATESTA AG (hereinafter "REGALIN") apply to all services and products (hereinafter "products") of REGALIN's online shop. All other services are regulated in separate terms and conditions. A customer of REGALIN is any natural or legal person who maintains business relations with REGALIN.
- Scope of the GTC
The GTC apply to all products or services offered by REGALIN in the online shop. Sales and deliveries are made exclusively according to these GTC. Contrary terms and conditions of the customer or terms and conditions deviating from these GTC are not recognised, unless REGALIN has expressly agreed to their validity in writing. The currently binding version of the GTC is published at regalin-stmoritz.shop.
- Services of REGALIN
REGALIN provides the services and offers shown in the online shop, which are constantly updated.
- No guarantee for product information and availability and warranty details
REGALIN always strives to inform and enlighten customers about the products and services offered in the best possible way. This information is partly obtained directly from the manufacturers or suppliers and is clearly and customer-friendly compiled by REGALIN for the customers. Any information about products, services, recommendations, warranty conditions and warranty periods published by REGALIN are therefore without guarantee and are not to be understood as assurances. In particular, no liability can be assumed for the accuracy, completeness and topicality of the information.
REGALIN attaches great importance to carefully maintaining the availability details and displaying them as correctly and precisely as possible. All information on delivery times is non-binding and without guarantee and can change at any time and without notice. Delivery can also be completely impossible if a product can no longer be manufactured or supplied. In this case, a delivery impossibility according to section 5 of the GTC will occur.
- When is the contract concluded?
The products, services and prices published at regalin-stmoritz.shop are considered an offer. However, this offer is always subject to the condition of delivery impossibility or incorrect pricing (by the manufacturers or by REGALIN). This means that non-delivery may occur due to items no longer being available. Furthermore, it is also possible that we may not have stated the correct prices in the shop.
The contract is concluded as soon as the customer places an order via the online shop, by telephone or by e-mail. The arrival of an online order is indicated to the customer by an automatically generated order confirmation by e-mail. The receipt of the automatically generated order confirmation does not contain an assurance that the product is actually available or can be delivered. It merely indicates to the customer that the order placed has been received by REGALIN and thus the contract has been concluded, which is subject to the resolutory condition of non-delivery.
If one of the above-mentioned (resolutory) conditions occurs, the contract is immediately dissolved without the participation of the parties. We will inform our customers immediately of such a dissolution. If the product has already been handed over, ownership automatically reverts to REGALIN and the customer is obliged to return it (with repayment of the price paid by REGALIN). If the product has not yet been handed over, the customer is neither obliged to pay the purchase price nor to accept it. As a result of such a contract dissolution, REGALIN is not obliged to provide a replacement delivery.
- What payment terms do we offer?
The customer undertakes to pay using the payment options provided by REGALIN. After the purchase, the customer will receive a receipt by e-mail and the order will be prepared by REGALIN for dispatch.
Products delivered to the customer remain the property of REGALIN until full payment of the purchase price. The customer grants REGALIN the right to register any retention of title in the retention of title register.
- What happens in case of default in payment?
If the customer fails to meet his payment obligations in whole or in part, all outstanding amounts due will become immediately payable. REGALIN reserves the right to suspend all deliveries. In addition, REGALIN reserves the right to withdraw from the affected orders. This contract dissolution comes into effect automatically and without prior notice after eight days, after REGALIN has unsuccessfully sent a payment request to the customer.
- Cancellation and contract termination
Customer orders with REGALIN are binding according to section 5 of the GTC. The customer is then obliged to accept the ordered products. Subsequent changes and cancellations are possible in certain cases, but are at the discretion of REGALIN and may be associated with handling costs (handling fee of up to 30% of the order value or at least CHF 50.00, as well as the loss in value of the products since their order).
Should the customer, despite the obligation to accept, not accept the products within two weeks, REGALIN may terminate the contract and charge the handling costs according to section 8 of the GTC.
In the event of an impossibility of delivery by REGALIN according to section 6 of the GTC, the customer is entitled to withdraw from the contract at the earliest four weeks after the agreed delivery date. In the event of a cancellation due to non-delivery, REGALIN will refund any amounts already paid in advance to the customer.
- Deliveries from REGALIN
Delivered products must be checked immediately for correctness, completeness and integrity. Should errors or damages (visible or invisible) appear, these must be reported by the customer to REGALIN immediately after discovery, but at the latest within 7 calendar days after receipt of the shipment or acceptance of the products. For the further procedure of damage settlement, the shipment must be kept in its delivery condition and the product must not be used.
- Liability
Claims for damages arising from non-delivery, breach of contract, fault in concluding the contract and tort, are entirely excluded, unless there is intentional or gross negligence by REGALIN or its agents or vicarious agents. Any liability for indirect damages and consequential damages resulting from the use, malfunction or failure of goods supplied by REGALIN is excluded.
- Place of jurisdiction and applicable law
The exclusive place of jurisdiction is St. Moritz. The contract is subject to substantive Swiss law to the exclusion of conflict of laws and international treaties, in particular the UN Sales Convention.
LATESTA AG
Postfach 52
CH-7500 ST.Moritz
UID: CHE-111.989.405